By continuing to browse and use this website, you are agreeing to the following terms and conditions:
1.0 Product Information
1.1 ) Picture show in the website are for illustration purpose only. Actual product might different slightly from the picture shown.
2.0 Order, Refund & Cancellation
2.1) All orders received are subject to acceptance by Just You Dessert Cafe(JYDC). JYDC reserve the right to reject any order without giving reasons. In the event of rejection, we will offer full credit refund.
2.2) Order and payment made are not refundable.
2.3) You must ensure that the delivery address provided to us is within our coverage.
2.4) For each refund made, we will imposed a deduction of 5% processing fee of the total amount paid.
2.5) Order could be voided if information given is incorrect or purchaser/receiver is not contactable.
2.6) Any cancellation and changes you required to notify us at least 48 hours before the delivery time.
2.7) For customized product order, no cancellation or changes can be made after payment made.
3.0 Payment
3.1) All payments has to paid by online banking or offline bank transfer.
4.0 Delivery
4.1) JYDC only delivers to Klang, Shah Alam, Subang Jaya, Jenjarom and Banting at this moment.
4.2) Delivery is available from Monday to Sunday 11am - 5pm. Delivery is not available on major public holidays. We provide same day deliveries for orders confirmed before 2pm and it's only available for Ready Stock Products.
4.3) All our products will be deliver by third party delivery partner (Grab or Lalamove), during the delivery transit all responsibility will be passed between the delivery third party and the customer. We reserve the right to use a different delivery method without prior notification.
4.4) Your order will be deliver to you on the selected date, and in the event our delivery partner fail to deliver, we will fully refund the money you have paid should you ask for a refund with the condition that the goods had not been received.
4.5) For the delivery time, please note that we are not able to promise on the delivery time slot you selected as it's only a preferred guide time. Although our team always try our best to ensure punctual delivery for our customer but delivery could be earlier or later as all deliveries are subjected to traffic condition, weather, and any unforeseen circumstances. Neither the delivering company nor our company will be responsible or compesate for any loss incurred in the delay of delivery date or time.
4.6) We will not be responsible for any mistake or delay caused by the customer such as incomplete address, incorrect contact number, or any other incorrect details provided by the customer. The customer is responsible to ensure that your recipient is present at the address at the time of delivery. In the event a delivery is re-scheduled upon the request of your recipient or you, a re-delivery fee will apply depending on your recipient's location.
4.7) You are also to ensure that on the delivering date, the receiver mobile number is reachable. If the receiver's contact number is not reachable or unanswered, we will not responsible for any delay cause by such reasons or circumstances similar to the above.
5.0 Return
5.1) You are also required to check the goods received are in good condition upon received. Upon you received the products from our delivery partner, all risk and responsibility will passed to the receiver.
5.2) Any issue with the product must notify us within 12 hours from the time of receiving. We will not be able to responsible for the product condition and quality when it's stored at customer's place.
6.0 Promotion
6.1) Just You Dessert Cafe reserve the right to change any promotion without prior notice.
7.0 General
7.1 The content of terms and conditions may be change, move or delete at any time. Please note that Just You Dessert Cafe have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Just You Dessert Cafe will take immediate actions against the offender(s).
7.2 Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Just You Dessert Cafe.
7.3 Comments and Feedbacks
All comments and feedbacks to www.justyoudessertcafe.com will be remain as Just You Dessert Cafe's property.
7.4 User shall agree that there will be no comment(s) submitted to the www.justyoudessertcafe.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
7.5 Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
7.6 Newsletter
User shall agree that Just You Dessert Cafe may send newsletter regarding the latest news/products/promotions etc through email to the user.
7.7 Indemnification
The user shall agree to defend, indemnify and hold Just You Dessert Cafe harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
7.8 Link to other sites
Any access link to third party sites is at your own risk. Just You Dessert Cafe will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.
7.9 Inaccuracy Information
From time to time, there may be information on www.justyoudessertcafe.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers.
7.10Termination
This agreement is effective unless terminated either by the customer or Just You Dessert Cafe. Customer may terminate this agreement at any time. However, Just You Dessert Cafe may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
Please contact us at hsinena@hotmail.com if you have any questions or doubts.